• 0
  • 0

FAQ

Home > FAQ

Got a question? Want to know how pixsalon works?
Chances are you'll find the answer below!

What is Pixsalon?

Pixsalon is an inspiration and stock image website designed to take your salon’s marketing and socials to the next level! 

We’ve got a great selection of photos, graphics and captions that you can use in your socials, emails, website and marketing efforts.

Our pro members also get access to the Inspo page – which combines stunning photos with creative captions (normally available to download in our caption bundles).

Check out our Free Inspo page for a little taste of what we offer.

Do I have to sign up for a subscription?

Not at all!

You can choose to buy as you go with our On Demand option.

 

To get the most bang for your buck though we do recommend signing up for a subscription (there’s no lock in contracts and you can cancel at anytime, so what’s to lose?!).

Who is Pixsalon for?

Anyone who works in/for the hair and beauty industry in need of content inspiration for their salon socials, emails website and general marketing.

Or anyone in need of unique (available no where else!) fab stock imagery.

Take a tour of pixsalon with Jo

Play Video about Take a tour of pixsalon with Jo

How often do you add new content to pixsalon?

We are constantly uploading new images and caption bundles throughout the month, so you’ll always have plenty of content to choose from in addition to the extensive library of content already available!

How do I cancel my subscription?

To cancel your subscription, please follow these steps:

  1. Log in to Pixsalon
  2. On the top right corner hover over your name and click on ‘Your Membership‘.
  3. Under Actions click on ‘Cancel’
  4. Click ‘Ok’ to cancel your membership.

Do my image credits accumulate?

No, you will need to use them or lose them unfortunately! The upside is, you have an entire month to pick out any images you like as part of your subscription. 

Do I need to attribute the images I download?

Nope! These are 100% ALL YOURS #royaltyfree. We’ve hired the best professional photographers to take unique images for you salon’s marketing content.

Can I edit the captions?

YES!

Feel free to fill-in-the-gaps with our suggestions, add your own… or use our ideas to spark your literary genius.

Where can I use pixsalon content?

You can use the imagery across your website, email campaigns or socials, and use the captions for your email campaigns, Instagram and Facebook posts. If you’d like to use the images or captions for anything else, such as print material, billboards or signs please contact us.

Do I have exclusive use of the images and captions I download?

Nope, the content is there for other subscribers and on-demand users to enjoy too! If you’d like exclusive use of any pixsalon content, please contact us.

Do I need to remove the images or captions I used if I cancel my membership?

Nope!

That content is yours to keep – although we’ll be sad to see you go!

Need help downloading Pixsalon content?
Chances are you'll find the answer below!

How do I download an image to my iphone camera roll?

Once you click the “download” button you will see a small pop up box “Do you wish to download “pixsalon####.jpeg?”


Click “View”

Then tap the Image and select “Add to photos” from the drop down menu.

Clicking “Download” instead of “View” in the pop up box, will save the photo under your iphones “Files”. You can navigate to the “files” app by searching for “files” on your iphone and searching by “Recent”.

On my PC - How do I download the example images in my caption bundles?

Make sure the image is not selected first and then Ctrl +Click the suggested image’s thumbnail to be taken to the download page for that image. If that image doesn’t suit you – check out the rest of our collection or use an image of your own!

 

The images shown in some caption bundles are for inspiration only – feel free to choose another from our collection or use your own. 

The Images are not included in the bundles – you will need to download the images separately to the captions.

I am interested in the Monthly Inspo page but not sure what it's all about?

Check out the Free Inspo page for a little taste of what the Monthly Inspo page is all about.

Every month we pair 8 hair captions, 8 beauty captions, 4 quotes and 4 Lifestyle captions with suggested matching images for you to use on your socials, emails or website copy.

Why is getting access to the Monthly Inspo page with a pro plan such great value?

Ordinarily you can purchase caption bundles (7-8 captions in a bundle for 1 credit) individually, but you don’t get to see them before you can buy.

This way not only are they available to see without spending your credits, but they are included in your membership. 

Just don’t forget to log in every month and grab the ones that take your fancy!

I downloaded a caption bundle on my iphone - where did it go?

Don’t worry it should still be there. Search for “files” on your phone. In the files app it should appear at the top under most recent.

Can I re-download an image I already downloaded before - without spending more credits?

Yes! You can re-download images more than once! Downloading an image you have already purchased will not cause you to loose any more credits.

How do I edit the captions?

The captions will open up in a word document – perfect for allowing you to edit to your hearts content before posting! Or you can copy and paste them directly into your socials and edit them there if you prefer. To edit the document on you phone you can open it in google docs or the mobile word app.

Where can I use pixsalon content?

You can use the imagery across your website, email campaigns or socials, and use the captions for your email campaigns, Instagram and Facebook posts. If you’d like to use the images or captions for anything else, such as print material, billboards or signs please contact us.